Tesla wrap not showing or misaligned? Diagnose the symptom

“It does not work” can describe several unrelated failures. Identify the exact stage before changing anything: missing feature, missing file, rejection, or incorrect appearance.

No upload entry

Check the selected vehicle, app version and actual feature availability. This happens before an image is selected, so purchasing again or compressing the artwork is unlikely to help. Consult Tesla's current documentation for your vehicle.

The file cannot be selected

Confirm the download completed, then inspect the file and transfer location. Record the original values and change one item at a time. A previously working file for the same vehicle is a useful comparison: if both fail, investigate the transfer environment first.

The image imports but looks wrong

Check the exact vehicle variant and whether the downloaded image was cropped, rotated or rearranged. A regular photograph is not automatically a body-panel layout. Record the affected panel rather than resizing the entire image to fix one door.

PREVIEW text appears

If it is our watermark, you probably saved the browsing image. Return to the detail page and use the original download. The watermark is a file-selection warning, not something you need to erase manually.

Ask for help with useful evidence

Include the artwork link, vehicle variant, failing step, exact error and file properties. Crop screenshots to the relevant area and hide personal information. Never send your Tesla password or payment credentials.